On the Wordpress.org hosting page, they list Bluehost at the top of recommended hosting providers. In fact, I’m 100% sure that’s a major reason why many WP users chose to bring their sites to that hosting company. Why would Matt Mullenweg and Wordpress, who have been nothing but upstanding web figures, tarnish their names by recommending a bad service, right?
Unfortunately for us who believed such a fantasy, we had to find out how crappy Bluehost actually is the hard way. Take a gander at Bluehost’s listing (the only one highlighted with a yellow background, by the way) over at the Wordpress hosting page:
“WordPress Auto-Install — new WordPress updates are made available within 24 hours! Unlimited disk storage, Unlimited monthly data transfer, host unlimited domains on 1 account, 1 free domain name for as long as you host with BlueHost, 2500 POP / WebMail addresses, 50 MySQL databases, free control panel, free Fantastico, free SimpleScripts, 24/7 network monitoring, 99% uptime guarantee, mirrored storage backups, no hidden fees, voted best support in 2004, 2005, 2006, 2007, and 2008!”
I’ll lead you through my three favorite idiotic portions of that pitch.
First, they do allow you to create up to 2500 POP/Webmail addresses on one account. However, you can only send 50 outgoing emails per hour for that the whole account. That means if you’re using the hosting account to create an email each for 100 members of your forum, only 50 of them can send an email every hour. The rest will have to wait for 60 minutes before sending out their communication.
Next, I take serious issue with the 99% uptime. My site, for one, was deactivated 17 times last month alone due to “CPU quota” problems even though I was running Wordpress with NO plugins, with traffic averaging at around 400 uniques per day. Worse, though, I’ve had two extended downtimes the five months I hosted with them – one lasted close to 72 hours while another lasted around 36 hours.
Lastly, they were “voted best support in 2004, 2005, 2006, 2007, and 2008″???? Who the hell voted them, their employees? Bluehost support staff are among the rudest and laziest CSRs I’ve ever had the displeasure of dealing with. Bluehost, you should be ashamed. Same with Wordpress who are probably banking serious cash with their “relationship!”
{ 1 trackback }
{ 82 comments… read them below or add one }
← Previous Comments
I have 2 different Drupal sites both running CiviCRM. One is at BlueHost and the other at HotDrupal. Both sites have similar configurations. I can say, with absolute certainty, the site at HotDrupal runs significantly faster. The reason I’m at this blog today is that I am getting tired of having poor performing sites and am ready to exit BlueHost. I think BlueHost is fine for simple sites. CiviCRM adds some load that BlueHost doesn’t handle it well.
I’ve created over 10+ websites on Blue Hose with abolutely no problem. Go Daddy is the real site that sucks! Blue Host has great customer service, and works great!
This is very subjective; if you are a right wing, republican loving, fake Christian that think it’s okay for a grown man to marry a 12 year old girl? You will love bluehost. If you are a normal human being, you might have problems with that organization. Everyone over there seems to be dancing to the same tune, even recovering meth addicts. Bluehost pays WordPress $50,000 per month by the way, give that some thought.
our wordpress got hacked and blue host tech support was little to no help whatsoever. super lame. i literally had to research security settings, configs, sql, permissions, etc, (all the things that server admins NORMALLY do) and learn it myself just to get us un-blacklisted from google’s malware blocks. Super duper lame.
A few years ago I took some “seasoned advice” and started my “internet empire”.
I wil never, ever again use Bluehost- nor will I let my clients. I will not do any work on any site that is already hosted on Bluehost, nor will I re-register any of the domain names (many) that I had with them.
I advise clients on a daily basis on using Wordpress. Where would the advantage be for me? Put up a Wordpress site on Bluehost and you can expect nothing but account suspensions for CPU usage or any other poor excuse that they can think of. If you need some help – forget it, all you will get is some rude redneck treating you with utter contempt.
May they and all their ilk in Utah rot in the fires of hell for eternity!
I find that the speed of Bluehost’s servers is pretty fast compared to many other web hosting providers.
I have a couple of qualms with the information given here.
First, the limit of emails per hour is 150, and they will increase it up to 750 upon request … no questions asked.
Downtime varies at any shared hosting company, on any server. A site may be up for many months at a time, and then go down for a day suddenly… It just happens. 99% uptime during a calendar year allows for nearly 4 days of downtime. Personally, I’ve had even better than that from them.
As far as support goes, I have only ever received great support from them, but then, I always treat them courteously as well. Perhaps your approach to them affects their responses back to you? … Just a thought.
Bluehost really suck crap.. fell in this fuk hosting…their servers always down..
BlueHost is down all the time. They are no where near their 99.9% guarantee. They are down, no joke 1-4 times PER WEEK. Their customer service should be called ‘CUSTOMER LIP SERVICE’ since they will just tell you ‘Our technicians are working on that issue’ with every single outage.
They could be the worst major commercial hosting company outside of GODADDY. If you thought GODADDY was bad, BLUEHOST is GODADDY’s evil cousin.
STAY AWAY FROM BLUEHOST
I’ve been using bluehost server since 3 years and it really sucks.. no good service and no good customer support.. i’m really fed up.. can anyone recommend me the best hosting provider with reliable price?
Bluehost is great for:
1. sites that don’t need to be up all the time
2. sites that get no traffic
I gave them some of my business and now I’m out.
-t
I googled “bluehost problems recently” after some of my bluehost-ed sites went down twice this week. I’ve been with them for years and this is the first time that’s happened to me, so I found it a little strange. After reading a few comments on this site, I must say that Bluehost definitely does not deserve some of the negative comments being said. I use bluehost for all my clients and I will continue supporting them in the future. They’ve been the best host I’ve used in terms of speed, reliability (uptime) and the power to administer everything I paid for.
I have been with Bluehost going on 3 years now, and just recently did I start experiencing problems. Part of it is that I am building bigger sites with more plugins. I agree with the comment that Bluehost is fine for simple sites, however once we graduate to bigger blogs, etc. is when the problems arise. That has been my experience anyway. Takes forever for my sites to load, even after deleting inactive plugins, etc. Anyone having the same issues?
I’ve been using Bluehost for just on 3 years, and they seem to go through bad stages (going through one right now) – so far my site has been down for at least 4 hours this week. I think that’s totally unacceptable. The site can be really slow as well. And their chat service is pretty useless. Looking at alternatives.
They sure don’t care about free speech.
Maybe If I was a Lesbian who wanted to live under sharia they would be ok with that…….
Their wordpress upgrades 50% need to be “fixed” for a couple hundred dollars extra.
My website http://www.myupshare.com is under bluehost. Sometimes I encounter downtime for a few minutes. Maybe in 1 month 1 to 2 downtime.
BlueHost Client´s last blog ..Jackass 3D Movie 2010
Hey guys!! first things first I wish if I had landed on this site 6 months ago now I wouldnt have to be running my sites in uncertainities. I am relatively new to this web hosting thing and a toddler in terms of technical knowledge. I thought running a wordpress site would be as simple as having a blogger blog. I chose bluehost only becoz of wordpress and luxury of easy installation in few seconds. I have 4 wordpress blogs running in bluehost having less traffic as the blogs are only personal with less graphic and no fancy plugins whatsoever. However, my sites have been down for no. of times and it loads like never. Even the dashboard gets stucked for most of the time. I can feel how it wud be like for the sites who generate bunch of traffic in daily basis.
The reason I’m commenting here is I want some honest suggestion. I’m working on niche blogs aiming affiliate marketing for physical products including adsense. I have done in blogger.com in past and till today I get 2400 visitors a month, i’m really good at SEO and social media rather technical stuffs. I want to use power of wordpress take my experience and skills to next level and have decent living through internet marketing. Because of my recent experience with bluehost and the stories i’ve read in here I’m wondering whts my choice gonne be now? In a long run I expect to have at least 100 thousand visitors a month in my niche related shoping blogs.
Anyone plz suggest me which hosting company should i choose in terms of bandwidth and customer service. Right I can only afford shared hosting preferably have dedicated ip too. I heard hostgator is best in the business however i would like to learn from u guys.
Hoping for positive response
Ranzyt Paul
Almost everyday my small site hosted at box336.bluehost.com gets offline for several minutes or lost connection to its database.
I moved my site from Godaddy to Bluehost because I had performance issues there, but it was allways online at least.
Now I am looking for a new hosting …
I have been using the blue host. This is the worst company i have ever used. Always down. support suks, as slow as snail and good for nothing.
I DONT RECOMMEND. PLEASE DO NOT SIGNUP
This site is clearly a scam funded by some other hosting company. Bluehost has been nothing but wonderful for the past three years I’ve been using it. I do not work for bluehost. I tried to use fatcow.com and while their site looked cool, it was hard to use and deceptive in their pricing. $20 for domains? Please!! I’ve used GoDaddy, and they truly suck. Bluehost is a good, honest company with reliable 24/7 support. They have been down once in the three years I’ve used them. It was 20 minutes. Pure hell for me, but it was the only time it ever happened.
This post is clearly written by a Bluehost employee.
← Previous Comments